Promised Premium Service


Frequently asked questions

All Carter & Co Plumbing employees will always leave your house or work area as clean, if not cleaner than when we arrived. We take pride in our ability to maintain a high level of tidiness.

Yes. We are experts, and we don’t overload our team, so you can rest confident that they won’t be delayed on other work. Our team will arrive on time and all vehicles are equipped with tracking devices, so you’ll be able to follow us from the moment we leave via your own link so you’re always kept in the loop with where we are.

Naturally, based on our years of experience, we can provide an estimate over the phone. However, a proper inspection of your plumbing issue will be required before we can provide a formal quote on the job.

We strive ourselves on absolute clarity and transparency so we provide itemised pricing on all invoices for peace of mind.

While we strive to be competitive when we initially quote a project, sometimes we may be able to beat pricing from a competitor. If this is the case, reach out to our team to discuss the job and the comparable quote you received to see how we can deliver the same promised premium service at an unmatched cost.